Custom Software Development for Travel and Hospitality Industry

If you manage hotels, travel agencies, car rental businesses, or similar organisations, you need custom travel software development to stay competitive. Go Wombat is here to support you every step of the way.

Start discussing your custom travel software travel-industry-bg-img

The travel and hospitality industry is constantly evolving

In addition to adapting to ever-changing needs of consumers, companies in this space need to incorporate emerging technologies that improve productivity, efficiency, and functionality.

We’ve been engineering custom travel software since 2015 while focusing on adopting the latest development standards, following the latest design trends, and implementing the best technologies for each individual case.

So, get in touch with one of our experts and book a consultation right away.

Let's talk

Our custom software solutions for the hospitality industry

Every company in the travel and hospitality industry offers a unique combination of products and services. As such, software that these companies and organisations use should also be fully personalised to their individual requirements.

This is the reason why Go Wombat evaluates each project individually.

Here are some of the custom solutions we’ve built for the travel and tourism industry throughout the years.

Managing large data sets can become daunting for any company, especially a hospitality and tourism vertical.

The good news is that this doesn’t have to become a major challenge for your company. Whether you’re a tourism agency, transportation provider, or other stakeholder, Go Wombat is here to help.

We save on your payroll costs and associated expenses when expanding your hotel management platform with front and back office systems for personal guest management, billing, and budget analysis.

Being skilled as a travel and hospitality tech company, we can help you automate tasks more, meaning less headaches for you and your staff.

Booking is perhaps the most important action that consumers in the travel and hospitality industry take as it applies to accommodation, transport, dining, and entertainment.

Go Wombat has helped growing as well as established providers deliver the best booking experience through dedicated travel software development projects.

Our developers help you create an online reservation system that helps your customers register a ticket, confirm a stay, edit their reservation, or make other travel plans with access to exclusive deals and reminders – all from a single self-service portal.

It doesn’t matter if you’re taking bookings in different languages, currencies, or locations – our team will help you build a powerful, safe, and functional solution.

Booking agencies, travel planners, accommodation providers, and transport firms all need to provide their customers with an interactive portal.

Our team can build dedicated travel web portals with features such as central booking, travel content mapping, sales tracking, layered travel-agent access, and convergence of the travel portal applications with other apps.

We’ve got the hands-on experience and a long track record of developing custom travel software in the form of consumer travel portals to prove it.

You can decide how static or interactive you want your piece of software to be. Still not sure how you want it to work? Contact our team, and we’ll help you decide what you need from scratch.

Custom hospitality software like customer relationship management (CRM) tools are not consumer-facing. Yet, they are essential for the performance of your business.

A customised hotel CRM framework helps you easily maintain your relationship with current customers and improve the appeal of your company to new clients.

Our team can build a CRM fully tailored to your organisation’s requirements and include functionalities like real-time synchronisation with booking apps as well as any other tools you use to run your business.

We’ve championed custom hospitality software for leading as well as up-and-coming organisations. So, we’re confident we can help, regardless of the size of your project.

Having a consumer-facing mobile app is no longer a luxury. Today, users expect the ability to view, manage, and change their travel plans on the go, and apps are natural solutions to this.

Likewise, an internal mobile app can keep employees engaged, improve their performance, and facilitate the distribution of necessary information. Go Wombat can help you decide on the type of app, create a clear action plan through the discovery phase, and deliver a custom travel mobile app specifically designed for the end-user.

Which payment methods are accepted, how charges will be processed, and whether the customer information will be saved for future transactions.

These are just some of the elements you need to consider when creating a payment processing system for your business.

The good news is that Go Wombat has experience creating all of these and the know-how to implement innovative, elegant solutions.

Travel and hospitality software development

We build powerful, bespoke software solutions for companies in all areas of the hospitality space to meet the industry’s ever-changing demands.

From your project’s discovery phase and the creation of the technology roadmaps to the complete development of a fully scalable application, we deliver custom hospitality software development services that adapt to your business needs.

Let’s take a look at how we achieve this.

A skilled development team

Our experienced and skilled developers will help you create a powerful tool that’s intuitive, effective, and also scalable.

We ensure the best travel software solutions by working with leading developers that are motivated, experienced, self-sufficient, and most importantly, extremely skilled.

An innovative software development stack

As a turnkey travel software development company, we provide a full-cycle process – from deciding the features to creating, testing, implementing, and maintaining the app.

To achieve this, we use a stack that consists of innovative languages, frameworks, and implementations that are ideal for building hospitality software.

World-class coding and developing standards

Our development team follows world-class coding and programing standards whenever they put their expertise into practice.

This is one of the major reasons why we’ve succeeded so far as a travel software company: we always adhere to industry best practices, whether it’s in terms of functionality, security, resource utilisation, or any other area.

An intricate and exhaustive QA process

Our QA team tests, probes, and tries all travel industry solutions we create. In short, you’ll have a whole team of QA analysts evaluating all parts of your software.

This includes the frontend, backend, security elements, and every other aspect of your app. Once we verify it’s ready for users, you can confidently make your software for hospitality available to your customers or employees.

Our early-stage work process for travel technology solutions

We adapt our travel application development services to our client’s unique requirements. Often, it’s necessary to complete similar basic steps to determine the scope as well as other details of your dedicated custom travel software.

Here’s a quick overview of our early-stage processes and how these work.

Scheduling an introduction call

Meeting with our discovery-level team members

Establishment of NDA and definition of work scope

First technical meeting with solutions architects and other key team members

Software draft and estimate proposal presentation

Review and approval of proposal

Signing of service-level agreement and beginning of project

Why invest in custom travel software development?

We live in the age of out-of-the-box solutions – but depending on one of these platforms to deliver every single feature and element you need is not a sustainable alternative.

Whether it’s built-in frills you don’t need or functionalities that leave a lot to be desired, implementing a standard third-party tool can bring more challenges than solutions.

By investing in custom travel software development, you can rest assured that your applications will only contain elements that contribute to your success.

Moreover, our fully tailored travel software solutions can ensure that you meet both industry and legal requirements, placing you among the leaders in your travel and hospitality space.

Let’s take a look at some of the advantages you’ll experience through personalised travel software.

Features designed specifically for your processes

Scalable and modular apps that can be easily expanded

Fully interconnected internal tools

Meeting security standards, including GDPR requirements

Effective backup plans in case you experience an outage

Other personalised functionalities designed specifically for your business

Applying our technology expertise for travel software solutions

At Go Wombat, we’ve racked up a host of projects and hours as a hospitality software company. We’ve developed a range of travel software solutions, adapted for different devices – from web to mobile to smart TVs.

Not to mention, our experts have created solutions for organisations across the spectrum of industries. These tools, frameworks, and know-how can be applied to just about any software project, especially for travel software solutions.

To start with, our team of business analysts and a solution architect map out exactly what you need to make your software happen, how long it will take, and how much it will cost.

Throughout the process, a project manager keeps in contact with you and keeps everything on track, while our qualified backend and frontend developer teams get to work, using a tech stack that includes Python, Django, JavaScript, React, and React Native.

And you’ll be assured that the resulting product works just as it is supposed to, as our QA experts put it to the test. We will deliver a software solution that does everything it needs to do, so you can do what you need to do.

Benefits of our hospitality software solutions and services

The benefits are plentiful, but let’s lead with increased margins for you – you’ll be able to automate tasks that take up hours of human labour and increase the ease of customers making reservations and purchasing your services.

Another advantage is that you’ll be able to collect and store valuable data. That data can be analysed to inform your business strategy and anticipate trends. You can also use saved data so that customers get a more personalised experience.

Our developers are seasoned pros at creating custom web and mobile applications, thus granting your customers and employees access to the platform from any device, including those in the ever-growing IoT/smart ecosystems.

Need tailor-made travel and hospitality software solutions?

Tell us a little about what you’re looking for, and a Go Wombat representative will get back to you to present the possibilities. We have a wealth of experience in developing robust solutions within the travel and hospitality industry.

After the initial consultation, we can set you up with a discovery phase team to gather and analyse information to customise the software solution for your business and its particular needs.

Book a call

FAQ

What is the importance of having online travel software?

Online travel software is important for travel companies for many reasons, including:

Improving customer service:

Customers can make arrangements at their convenience.
Time-consuming tasks are automated for more efficiency.
Customers can save their preferences for more personalization.

Driving growth and profitability:

Online travel software provides analytics that can be then used to improve strategy and marketing.
Companies can save on costs, such as human labour.

Increasing their reach to more people than a physical location could.

What are the benefits of travel software solutions?

Travel software solutions benefit businesses in the travel industry in many ways. It can help businesses:

Manage data better.
Streamline the booking and reservation processes.
Improve the customer service experience.
Integrate with other systems (accounting software, marketing automation tools).
Increase revenue.

How much does it cost to develop travel software?

It really depends on the scope of your project and the scalability you want. You can describe your project to us at Go Wombat, and we can give you a preliminary estimate. Later, as part of our discovery phase services, we can detail your budget once the requirements are defined for your software solution.

What do travel agency software solutions include?

Travel agency software solutions include online reservation systems (for web and mobile), customer service automation, integration with systems such as accounting and marketing tools), and database management to store customer preferences and historical data to predict future demand.

How can artificial intelligence be used in the tourism industry?

Artificial intelligence can be used in the tourism industry to personalise recommendations, predict future demand, translate languages, create targeted marketing campaigns, and automate customer service (including chatbots).