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Business Process Automation Services

We automate repetitive workflows across your systems, from approvals and data entry to reporting, so your team spends less time on manual work and makes fewer errors.

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Our business automation services

Business process automation (BPA) moves repetitive, rule-based work from people to software. These are the services we offer.

Custom BPA software

Custom BPA software

Our BPA developers find the manual steps in your tasks, processes and workflows and build software that automates them.

Custom RPA software

Custom RPA software

We build robotic process automation (RPA) bots that do rule-based work in your existing applications: they read documents and emails, extract the data, enter it into your ERP or CRM and pass exceptions to a person.

Decision-making software

Decision-making software

Steps that need a decision are the hardest part of a process to automate. We build AI-based decision software that makes these choices in real time from a combination of factors.

Business process mining and mapping

Business process mining and mapping

Before automating, you need to know which processes are worth it. Process mining and mapping uses usage data from your existing software to find tasks that can be automated and to show how work moves between teams.

Content services and document processing

Content services and document processing

We automate how documents are created, stored and shared, either on their own or as part of a larger workflow. Automated invoice processing and expense reporting remove manual data entry and the errors that come with it.

Workflow automation

Workflow automation

We build software that runs a defined series of recurring tasks without manual hand-offs. It suits high-volume, time-sensitive tasks that need an audit or compliance trail.

BPA implementation

BPA implementation

We implement automation across the company with robotic process automation (RPA), business process management (BPM), ERP and AI, so your staff can spend their time on work that needs a person.

Business automation consulting

Business automation consulting

Our business process automation consulting comes before implementation: we analyse your existing processes, decide which ones are worth automating and how they need to change first.

BPA platform optimisation

BPA platform optimisation

BPA platforms have been in use for more than a decade, and many business automation systems are now overdue for an update. We redesign them and automate the processes they left out.

Who needs business process automation services?

Automation pays off most where work is high-volume and rule-based, as in these areas:

Manufacturing

Manufacturing

Logistics and inventory

Logistics and inventory

Marketing, advertising, and sales

Marketing, advertising, and sales

Human resources

Human resources

Supply chain management

Supply chain management

Accounting and finances

Accounting and finances

Project management

Project management

Retail and consumer goods

Retail and consumer goods

Document management

Document management

Customer relationship management

Customer relationship management

Business intelligence and analytics

Business intelligence and analytics

Customer service and chatbots

Customer service and chatbots

Fully customised business automation solutions

We build each automation around your processes and the systems you already use, with three goals:

  • Keep the user experience simple

    Keep the user experience simple

  • Establish a collaborative environment

    Establish a collaborative environment

  • Build intelligent processes

    Build intelligent processes

Business process digital transformation

Our business automation consultants identify which tasks and processes can be automated and draw up a digitalisation plan for your company.

Contact us to discuss the next steps.

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Business process digital transformation

Benefits of business automation services with Go Wombat

We combine business analysis, software development and cybersecurity, so the solution fits your business and is secure.

Features built for your challenges

Features built for your challenges

Our business analysts work with you to define the problems the automation has to solve, and we design the system’s architecture around them.

Superior data security and compliance

Data security and compliance

Our developers build protection against threats into the software, and our certified cybersecurity specialists test and audit it. We also help you comply with regulations aimed at securing user data.

A holistic approach to automation

A holistic approach to automation

Instead of automating isolated manual tasks, we plan BPA for whole business processes and decide where AI, ERP and BPM each fit.

Robust implementation and integration

Implementation and integration

We implement automation in supply chain, operations, marketing, HR and other departments, and make sure the automated parts work together.

Technologies we apply in business automation services

We choose the technology stack for each business process automation project based on the client’s requirements. Our core technologies:

Python

Python is widely used for machine learning and AI, and it is quick to develop in, which suits automation scripts and integrations.

Django

Django is a Python web framework with built-in authentication, an admin interface and protection against common web attacks.

FastAPI

FastAPI is a modern Python framework for building custom APIs and the web tools that use them.

JavaScript

JavaScript

ReactJS

ReactJS

ReactNative

ReactNative

Why choose Go Wombat for your business automation?

Go Wombat has 10+ years of software engineering experience and 150+ delivered projects.

We can speed up a manual process in your supply chain, set up an automated workflow or build software for a robotic task.

Book a consultation to discuss your BPA project.

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Business automation use cases

Examples of our process automation work.

Cultural Calculator

Culture management platform

Human Resources, Business Consulting

March 2021 - Ongoing

United Kingdom

The Cultural Calculator is a business management software which empowers businesses to lead, track and manage workplace culture at scale. The web-based platform turns a company’s target culture into feedback tools. It combines team pulse surveys with an end-to-end personal development feedback system to produce business intelligence. Data is visualised for every team level, so each team can see its cultural strengths and the problems that need its attention.

Cultural Calculator

Cybord

Quality control automation system

Manufacturing, Artificial Intelligence/Machine Learning

February 2021 - Ongoing

Israel

Cybord removes counterfeit and defective components from production lines. Its technology uses AI and big data to identify counterfeit, defective and tampered components, including hardware-based cybersecurity threats. Defects are detected during component placement and before reflow, which makes rework simpler and products more reliable. Integration with manufacturing execution systems quarantines nonconforming materials so they cannot be used.

Cybord

IDFree

Data reporting software

Marketing & Advertising

March 2020 - Ongoing

Denmark,Norway

IDfree is a platform for building targeted advertising campaigns while respecting user privacy. It uses anonymous data, such as demographics and location, to reach the chosen audience across multiple channels. Unlike traditional advertising methods that rely on cookies, IDfree complies with privacy regulations like GDPR and CCPA. This ensures efficient and compliant advertising, providing a solution for advertisers in the evolving landscape of online marketing. IDfree also offers custom data reports based on statistical data from most European countries.

IDFree

Ejendom

Property management platform

Real Estate

March 2023 - August 2023

Denmark

Ejendom is a Danish property management platform that acts as a digital service book for buildings. It helps property managers, housing cooperatives, engineers, and real estate professionals manage inspections, track building conditions, plan maintenance, monitor energy consumption, and calculate CO₂ emissions from one central system. It collects data from public databases automatically and gives AI-assisted recommendations, replacing manual paperwork and spreadsheets.

Ejendom

Business process automation FAQs

Business automation services use software to automate an organisation’s manual business processes. They usually include consulting, implementation and updating existing automation.

When a process is repetitive, rule-based and done often enough that manual work costs you time or causes errors.

Options include open-source workflow platforms, low-code and cloud-based tools, and custom applications built for your processes.

Common examples include:

  • Invoice processing

  • Expense reporting

  • Employee onboarding

  • Customer support

  • Automated report generation and distribution

  • Sales process

  • Automated document approvals or reviews

  • Applicant screening

Robotic process automation (RPA) automates individual tasks, usually by repeating what a person does in an application. Business process automation (BPA) redesigns and automates a whole process.

Let’s scope your automation

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