AI Solutions & Services
Build
Secure & Comply
Design & Discovery
Not sure where to start with AI?
Check your readiness in a few minutes.
BIG 4 · SOLUTIONS-LED
Industry 4.0 & AgTech
AdTech & MarTech
Smart Cities & PropTech
SportsTech & Entertainment
Not sure where to start with AI?
Check your readiness in a few minutes.
About Go WombatOur company, expertise and leadership
CareersOpen roles and opportunities at Go Wombat
Our CultureValues, collaboration and life at Go Wombat
PartnershipTechnology and delivery partnerships
Impact & SustainabilityOur social and environmental commitments
Sustainability ReportOur sustainable development initiatives and annual reportBuild booking, rental and guest-facing software around your operations. Explore our work for Hellasgarden, Desty and Viggo, then discuss your workflows, integrations and launch plans with our team.
Travel and hospitality companies need software that keeps bookings, availability and customer data in sync across channels and devices.
We have built custom travel software since 2015, choosing the technology for each project individually.
Book a consultation with one of our experts.
Every travel and hospitality company offers its own mix of products and services, so its software should fit its own requirements.
That is why we assess each project individually.
Custom solutions we have built for the travel and tourism industry:
Hospitality and tourism companies handle large volumes of booking, guest and billing data.
We build data management tools for tourism agencies, transport providers and other travel businesses.
We extend hotel management platforms with front and back office systems for guest management, billing and budget analysis, which reduces manual work and payroll costs.
We also automate routine tasks, so your staff spend less time on admin.
Booking is the key action for travel and hospitality customers, whether for accommodation, transport, dining or entertainment.
We have built booking software for both growing and established providers.
We build online reservation systems where customers can book a ticket, confirm a stay, change a reservation or plan other travel, with exclusive deals and reminders, from one self-service portal.
The system can take bookings in different languages, currencies and locations.
Booking agencies, travel planners, accommodation providers and transport firms all need an interactive portal for their customers.
We build travel web portals with central booking, travel content mapping, sales tracking, layered travel-agent access and integration with other apps.
See our travel industry portfolio below for examples of our work.
You decide how static or interactive the portal should be. If you are not sure yet, we will help you work out what you need.
Internal tools such as customer relationship management (CRM) systems are not consumer-facing, but your business depends on them.
A hotel CRM helps you keep in touch with existing guests and attract new ones.
We build CRMs around your requirements, with real-time synchronisation with booking apps and the other tools you use.
We have built hospitality software for established and new organisations, on projects of different sizes.
Travellers expect to view, manage and change their plans from their phone.
An internal mobile app can give employees the information they need wherever they are. We help you choose the type of app, plan it in a discovery phase and build a custom travel mobile app for your users.
When you build a payment processing system, you need to decide which payment methods to accept, how charges are processed and whether customer details are saved for future transactions.
We have built each of these parts before.
We can help you choose the right setup and implement it.
We build custom software for companies across the hospitality sector.
We cover the discovery phase, the technology roadmap and full development of a scalable application.
How we work:
Our developers build tools that are easy to use and scale with your business.
Go Wombat has 100+ engineers, so we can staff each project with the experience it needs.
We cover the full cycle: defining features, development, testing, deployment and maintenance.
Our stack includes Python, Django, JavaScript, React and React Native.
Our developers follow established coding standards.
We apply industry best practices to functionality, security and resource use.
Our QA team tests every travel industry solution we build.
That covers the frontend, backend, security and every other part of the app. You release it to customers or employees once testing confirms it is ready.
Rental management system
Travel & Hospitality, Entertainment
November 2018 - February 2021
Hellasgarden is a rental management system designed to streamline the rental process for ski and skating equipment. This comprehensive system allows customers to effortlessly book their equipment online, ensuring that all reservations are prepaid. The platform also enables the company to efficiently manage bookings, track upcoming orders, monitor equipment availability, and generate detailed reports. Guests benefit from the convenience of booking and paying for their rentals online, enhancing their overall experience.
Travel & Hospitality
February 2020 - August 2022
The Desty Travel service, which is the project for the Shopping Minds company, lets travellers book a city trip together with accommodation, local transport and activities. Travel websites can also use it to combine offers from different suppliers into a complete package holiday.
Hotel management system
Travel & Hospitality
December 2016 - Ongoing
Viggo's smart hotel solution for AndroidTV devices lets guests contact hotel staff, order room service, explore hotel amenities, make reservations, and watch their favourite content. Viggo BV, based in Amsterdam, provides this Smart Hotel TV system to hotels worldwide. Hotel administrators can customise the information shown on the TVs in specific rooms, so each guest gets tailored content.
Most travel software projects start with the same steps to define the scope and other details:
We agree a time for a first call about your project.
You meet the team members who will run the discovery phase.
We sign an NDA and define the scope of work.
Our solution architects and other key team members discuss the technical side of the project with you.
We present a draft of the software and an estimate.
You review the proposal and approve it or ask for changes.
We sign a service-level agreement and start the project.
Off-the-shelf platforms rarely cover everything a travel business needs: they include features you don't use and lack ones you do. Custom travel software contains only what your business needs, and it can help you meet industry and legal requirements. Advantages of custom travel software:
At Go Wombat, we have developed travel software for web, mobile and smart TVs.
We also bring experience from 150+ projects in other industries.
First, our business analysts and a solution architect work out what you need, how long it will take and how much it will cost.
During development, a project manager keeps you updated and the project on track, while our backend and frontend developers build it with Python, Django, JavaScript, React and React Native.
Our QA engineers test the product before release.
The first benefit is higher margins: you automate tasks that take hours of manual work and make it easier for customers to book and pay.
You also collect data that you can analyse to plan your business and anticipate trends, and use to personalise the customer experience.
We build web and mobile applications, so customers and employees can use the platform from any device, including IoT and smart devices.
Tell us what you are looking for, and a Go Wombat representative will get back to you with options.
After the first consultation, a discovery phase team gathers and analyses information to shape the software around your business.
It helps travel companies:
Improve customer service.
Grow revenue and profitability.
Reach more people than a physical location could.
Travel software can help businesses:
Manage data better.
Streamline the booking and reservation processes.
Improve the customer service experience.
Integrate with other systems (accounting software, marketing automation tools).
Increase revenue.
It depends on the scope of your project and the scalability you want. You can describe your project to us, and we will give you a preliminary estimate. As part of our discovery phase services, we detail the budget once the requirements for your software are defined.
Travel agency software solutions include online reservation systems (for web and mobile), customer service automation, integration with systems such as accounting and marketing tools, and database management to store customer preferences and historical data to predict future demand.
Artificial intelligence can be used in the tourism industry to personalise recommendations, predict future demand, translate languages, create targeted marketing campaigns, and automate customer service (including chatbots).
